Francisco Pinto Leite
Francisco Pinto Leite holds a Master's degree in Service Engineering and Management from FEUP, where he currently lectures. His research focuses on the optimisation of business processes. At Talkdesk, he leads product teams. Francisco is a specialist in business process management and product development in dynamic environments. His education and experience in the fields of healthcare, marketing, and customer service enable an innovative and effective approach, significantly contributing to the success and efficiency of the operations and products he leads.